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  1. Common Questions and Issues for the Customer Experience Team
  • December 22, 2022 21:41
  • Updated

How to view pending Orders that were submitted by a deactivated user

Goal:

  • Viewing a pending expense, travel, or order when I can no longer access the user's account 

In order to complete the following steps, the user must be an Approver with permission to view all pending approver orders for all users. 


Steps:

  1. Select the Approval tab on the left-hand navigation bar 

  2. Select Order

  3. From the drop-down menu Viewing as select All  

  4. In the Search Orders field at the top of the screen type the name of the deactivated user

You'll see a list of their pending orders. 

 

Additional Information: 

  • Complete the same steps for the Travel and Expense tab to view all pending orders
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