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Why can't I close my fund?

Updated this week

Question:

Why can't I close my Spending card fund?

Answer:

  • The fund contains pending transactions: A pending transaction means that the transaction has not been settled yet and the money is on hold but did not leave the account. This means the final captured amount can change and affect the remaining amount on the fund and the budget.

Additional Information:

Payment services are provided in the UK by Airwallex (UK) Limited, an electronic money institution authorised by the Financial Conduct Authority with registration number 900876.

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