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All CollectionsFAQFAQ - Spending card
Why is my spending card transaction being declined?
Why is my spending card transaction being declined?
Updated over 10 months ago

Question:

  • Why is my spending card being Declined?

Answer:

There are a few reasons why your spending card is being declined.

Some of the common issues include:

  • No active fund

  • Not having enough money in the active fund

  • The transaction was not in U.S. Dollars/with a U.S. merchant/vendor.

Additional Information:

  • If you continue to experience issues with your spending card, please our technical support via the help center above.

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