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  1. Common Questions and Issues for the Customer Experience Team
  • December 22, 2022 21:42
  • Updated

No CSV accrual report received via e-mail

Goal:

  • No CSV Accrual Report Sent/Received

 

Answer:

To generate the CSV File please follow the instructions outlined in Accruals: How to Export Accrual Items

 

If for any reason the CSV File is never received via email, then we ask you to try once more to generate the Report. Note that this may generate duplicate CSV Files, you may delete any duplicates you no longer need.

 

Additional Information:

  • If the above does not resolve or if the issue occurs often, we ask you to reach out to Support
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