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  1. FAQ - Spending card
  • November 29, 2023 18:16
  • Updated

How to cancel a Spending card

Goal:

  • Deactivating a spending Card 
  • Card Management 

The following article outlines how to cancel the spending card.


Important: Cancelled spending cards cannot be reopened.

Steps:

Cancelling virtual spending cards as a cardholder

  1. Navigate to Spending Card →  Virtual Cards
  2. Select the card to be cancelled.
  3. Click on the options button  next to the card name.
  4. Select the menu button on the right-hand side and the Cancel card button.
  5. Confirm that you wish to cancel the card.

Note: Physical Cards must be cancelled by your spending card administrator. 

Cancelling spending cards for other users as an administrator

  1. Navigate to Spending Card → Manage Cards. 
  2. Select a card from the Active list. 
  3. Click the options button   and select Cancel card.

Additional Information:

  • For virtual spending cards, cancelling and closing are synonymous. 
  • Remaining balances on funds will be transferred back to the organizational spending card pool.
  • What are spending cards?
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