Goal:
Ordering a new spending card
Spending card Management
I need a new spending card for my employees
How to issue a card
The following article outlines steps for ordering a new virtual or physical spending card.
You must be a Superuser or have custom permissions to manage spending cards to complete the following step. If you are a requester, please see How to request spending card funds
Need a new physical spending card? Please request it from your manager directly. This change helps streamline how cards are issued. Good news: Your existing physical cards will continue to work without any action needed!
Steps:
Navigate to Spending Card → Manage Cards
Click Issue Card
Select the card time by clicking Virtual card
Enter the Cardholder to receive the card by typing their name and selecting their name from the drop-down field.
If a physical card is selected, select a Shipping Address or add an address by clicking +Use Another Address.
Select the Submit button
Success! You've ordered a new spending card.
Time for UK physical card to arrive - 3-6 business days
Time for US physical card to arrive - 6-15 business days
There is a limit of one card physical card per Cardholder multiple funds can be held on a single physical card.
If a virtual card is ordered, an email will be sent to the cardholder.
Additional Information:
Payment services are provided in the UK by Airwallex (UK) Limited, an electronic money institution authorised by the Financial Conduct Authority with registration number 900876.