The Approver View Access allows an Approver to view other Approver's pending approvals as well as previously approved or denied requests.
It does not, however, permit an approver to approve/deny another approver's pending approvals.
You must be a Superuser or have custom permission to access Approver View Access.
- Navigate to Settings → Approver View Access.
- On the left, select the applicable Approver to grant viewing access
- Click Manage List.
- On the right, Select Approvers whose approvals should be visible to the Approver selected on the left.
- Click Save.
When enabled, the approver will have a drop-down at the top of their approval module.
Use this drop-down field see the approvals of another Approver. The "All" option will only display the approvals of the approvers granted as per the steps above.