Question:
Why am I unable to change the price of the line item after it has been marked as received?
I'm not able to adjust the quantity or cost of the item(s) within a Purchase Order, why is that?
Answer:
After a Purchase Order item has been marked as partially or fully received, you will be unable to edit the item. Received items are sent to the Accounts Payable section in Procurify for processing.
The ability to edit within the PO is then locked to ensure that the data remains consistent and that the amount within the Purchase Order matches the amount being paid to the Vendor.
If you need to edit line-item details within the Purchase Order, such as quantity purchased or cost, you will need to unreceive the item, make edits to the item(s), and then receive the item(s) ensuring the received amount is correctly marked.
Additional Information:
If the item was received in error, please see How to Adjust the Received Amounts within a Purchase Order