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Import Error: Entry does not match an Account Code in Procurify
Import Error: Entry does not match an Account Code in Procurify
Updated over 10 months ago

Issue:

  • Incorrect Account Code error messaging

Cause:

The account code number entered doesn't match an existing Account Code in Procurify

  • A leading 0 is causing the issue. When the file is saved as a CSV file, for example, the number 00123 converts to → 123

Resolution:

  1. Ensure the Account Code in the CSV file matches the one in Procurify.

  2. If a leading 0 is missing from the CSV file, open the file in Excel or your CSV editor of choice.

  3. Update the field with the error in excel from a Number field to a Text field. Update the number to accurately reflect the number in Procurify. For a detailed explanation, click here.

  4. Save the file to a CSV and upload it to Procurify.

Additional Information:

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