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What happens to account data when a user is deactivated?
What happens to account data when a user is deactivated?
Updated over a week ago

Question:

  • Can I temporarily deactivate a user?

  • Will I lose the Requests submitted by a user if I deactivate their account?

  • If a user is deactivated, does it affect Purchase Orders or Requests they have created?

Answer:

Deactivating a user simply removes their login access as well as all Roles & Permissions assigned to them. If you choose to reactivate them later, their Roles & Permissions will need to be set up again.

When a user is deactivated, all Requests, POs, Bills, and Payments created by them will remain in the account. There will also be historical records of all of their activity.

Additional Information:

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