Goal:
- How to call, chat, or email Support?
- How do I get help?
Answer:
A lot of common questions have already been answered by our Knowledge Base. Use the search bar located at the top right-hand side of the current web page and type in your inquiry.
Procurify Technical Support can help with any bugs or errors you may encounter, and your Customer Success Manager (CSM) is best equipped to guide you through changes to your account or training (how-to) related questions.
Email web forms are the best and fastest method of communication with the Technical Support Team because we are able to gather detailed information upfront regarding your inquiry, which allows us the opportunity to respond quickly and efficiently.
Email Web Forms: Scroll to the top of the current web page, and select Contact Us at the top right-hand side of the screen.
Chat: Log into your Procurify account, select the question mark icon at the top right-hand side of the screen, and select Technical Support → LET'S GO.
Additional Information:
- Please write down as much detail as possible when submitting any request or tickets to our team
- Procurify does not offer phone support
- How to Submit a Feature Request