How to Import Approvers

The following article outlines how to add additional User(s) to existing Approval Routing and update existing user Approval Routing permissions. Note the following before beginning the import process: 

• You must have at least 1 Approval Group in the system to be able to upload Approvers.
• Every location, department, email must be exactly the same as the information entered in the system to be able to map successfully.
• The user will automatically be assigned to Approve permission if added to an Approval Group.
• ALL entries on this template must be in order according to their Location, Department, and Level.

Steps:

1. Navigate to SETTINGS → Manage Approval Routing → select the down arrow  beside EXPORT CSV and select Approvers

• Alternatively: Navigate to SETTINGS → Import Data →IMPORT CSV FILE next to Approvers

2. Select the Import  Approvers CSV button and select Download Template

Within Excel you will see the template below:

• Group Name: Name of the Approval Group that you would like to assign Approvers to. 
• Email: The email must match a User that already exists in the system, otherwise it will not work
• Location: The Location name must match a Location that already exists in the system, otherwise it will not work. Type keyword **ALL** (include the asterisks) as Location Name if you would like to apply across all locations.
• Department: The Department name must match a Department that already exists in the system, otherwise, it will not work. Type keyword **ALL** (include the asterisks) as Department Name if you would like to apply across all Departments.
• Level: The Level indicates which level an Approver should be assigned to. If there is a Level 1 Approver existing in the system already, and you wish to insert a Level 3 Approver, on import they will become Level 2 instead, as it does not skip levels
• Threshold: This indicates the threshold that an Approver can approve up to
• Action on Duplicate:
  • Option 1: Leave this field blank if permissions have never been assigned to this user 
  • Option 2: Type Keyword IGNORE if you want to ignore the row
  • Option 3: Type Keyword UPDATE if you want to update the users' approval permissions

4. Fill out the required columns and save the file to your computer.

5. When complete, return to  SETTINGS → Import Data and select Import Approvers CSV. Select Browse & Upload CSV. If completed properly, you will see a success screen. 

• If there were any errors, make the required changes before re-uploading the CSV.