Goal:
Deactivating a spending Card
Card Management
The following article outlines how to cancel the spending card.
Important: Cancelled spending cards cannot be reopened.
Steps:
Cancelling virtual spending cards as a cardholder
Navigate to Spending Card → Virtual Cards
Select the card to be cancelled.
Click on the options button
next to the card name.
Select the menu button on the right-hand side and the Cancel card button.
Confirm that you wish to cancel the card.
Note: Physical Cards must be cancelled by your spending card administrator.
Cancelling spending cards for other users as an administrator
Navigate to Spending Card → Manage Cards.
Select a card from the Active list.
Click the options button
and select Cancel card.
Additional Information:
For virtual spending cards, cancelling and closing are synonymous.
Remaining balances on funds will be transferred back to the organizational spending card pool.