Question:
Why am I missing some account codes when making a request?
Why can't my user see an account code?
Why can't my users see account codes?
Why can't I find a specific Account Code from the list?
This article refers to “Location” and “Department”. Your domain may have different labels due to custom organizational categories.
Answer:
If a specific Account Codes is not available for selection when you are adding items to an order request, check that:
The account code is assigned to the applicable Location and Department. See: How to Assign an Account Code to a Department.
The user is assigned to the applicable Location/Department.
Additional Information:
You must be a superuser or a user with customized access to Manage Chart of Accounts and Users to verify the above.