Note: Due to customization, your interface text may differ. In this article, we are using the default labels Location and Department.
For step-by-step instructions on how to perform this edit, please visit: RFO Edit Header information
Question | Answer |
Can I change Location and/or Department from a submitted Request? | Yes, with the Edit request headers feature. |
Can I change the Location before I approve the Request? | Yes. You have the ability to edit the Location before approving the Request. |
The Requester made a mistake in the Department, how do I change it? | You can change the Department using the Edit request headers feature while the Request for Order (RFO) is still pending approval. |
The location is wrong on a pending request | The correct Location can be updated directly on the Request using the Edit request headers feature. |
The department is wrong on a pending request | The correct Department can be updated directly on the Request using the Edit request headers feature. |
What fields can be edited on pending RFOs using "Edit request headers"?
The following header fields are now editable on pending RFOs:
Location
Department
Order Description
Required by date
Ship to address (for Punchout RFOs only)
This is in addition to other fields that could already be edited, such as Account Codes, line item details, and vendor information.