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How to fail items in receive
Updated over a year ago

Goal:

  • Failing items that are no longer required

  • An item ordered is broken or missing

  • Failing items

  • Failing returned items

Items should be marked as failed if they do not arrive in satisfactory condition.

Steps:

  1. Navigate to the Receive module using the left-hand navigation bar.

  2. Select the applicable Purchase Order.

  3. Use the fail column to enter the quantity to fail.
    โ€‹

  4. Click Receive items.

You have successfully failed the items! Please inform your purchasing time to contact the vendor regarding items that did not arrive in satisfactory condition.

Additional Information:

  • If you are not expecting to receive more items from the Vendor, you can close the Purchase Order by selecting Close PO

  • The audit log within the Purchase Order will include details about the failed items.

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