What Happens to Spending Cards Once They Expire?
When your spending card reaches its expiration date, several steps are taken to ensure a seamless transition. This article explains what happens to both physical and virtual spending cards upon expiration and addresses common questions.
Physical Card Expiration
Expiration Date Visibility: The expiration date for physical cards is printed on the card itself.
Action Required: As the expiration date approaches, please request a new card. Note that Stripe does not automatically issue new cards upon expiration.
Post-Expiration: Once a physical card expires, any remaining funds should be removed, and the card will be closed.
Virtual Card Expiration
Expiration Date Visibility: The expiration date for virtual cards is visible only to the cardholder.
Action Required: Similar to physical cards, you should request or issue a new virtual card as the expiration date nears.
Post-Expiration: Upon expiration, virtual cards should have their funds removed, and the card will be closed.
Superuser Access
Manage Cards Page: Superusers do not have access to the expiration dates of either physical or virtual cards from the “Manage Cards” page.
Notifications and Reminders
No Notification System: Currently, there is no notification system to alert cardholders of upcoming expirations. It is the cardholder’s responsibility to monitor their card’s expiration date and take necessary action.
How to Request a new Spending Card
Please see this article for instructions on how to request a new spending card.
Frequently Asked Questions
Frequently Asked Questions
Q: How can I find out when my physical card expires?
A: The expiration date is printed on the physical card itself. Be sure to check your card regularly to stay aware of its expiration date.
Q: What should I do if my card is about to expire?
A: You should request a new card or issue a new card before the current one expires to avoid any disruption in service.
Q: Will I receive a new card automatically when my current one expires?
A: No, Stripe does not automatically send out new cards when they are expiring. You need to request a new card.
Q: What happens to the funds on my expired card?
A: Any remaining funds on an expired card should be removed, and the card should be closed.
Q: Can superusers see the expiration dates of cards?
A: No, superusers cannot see the expiration dates from the “Manage Cards” page.