This article is a guide on creating a summary of Procurify Sync Errors on your NetSuite Dashboard.
Adding the Portlet:
From your NetSuite Home dashboard, click the Personalize link near the top right
In the Personalize Dashboard section that appears, click List
Note: NetSuite only permits 2 Lists on your dashboard. The list button will be unclickable if you've reached this limit. Verify your current dashboard and ask your NetSuite administrator if an existing one could be reassigned.A “Portlet not set up” List will appear in your dashboard. Click on the Set Up link in this box.
In the List Type box, locate and select Procurify Event. Set Results size to 10 and uncheck Allow Inline Editing.
Click the Save button.
Filtering the Results:
Your list will now be called Procurify Event List but the information listed still needs to be filtered to become more usable.
Hover over the 3-dot menu at the top right of this List and select Customize View.
On Customize Procurify Event Search Results, change the Search Title to "Procurify Errors Counter"
Configure the Results sub-tab:
Remove all fields except for: Object Type, ID and Date Created
Add the Message field
Add another line and select the Configuration Fields... Field, and in the submenu, select Domain.
Set Summary Type for Object Type field to Group. Note: If the Summary Type column does not appear, find and click the More Options button on the page.
Set Summary Type for ID field to Count and set Summary Label to “Total Errors”
Click on the Criteria sub-tab
On the first Filter line, add a filter for Status
Set Description to "is error"
Click the Save button
Your Home Dashboard should now have an quick overview of sync errors. Click on the error to expand the view to show more details. If the List displays generic information, change the View dropdown to Procurify Errors Counter.
Additional Information:
For troubleshooting errors, we recommend consulting the Procurify Error Resolution page.