Summary (TL;DR): Reset the Procurify Item Handler and Procurify Vendor Handler plug-ins in NetSuite to Default so that vendor addresses and Item submenu options continue to sync correctly to Procurify after the SuiteApp 3.10 upgrade.
Prerequisites
Procurify SuiteApp version 3.10 installed in your NetSuite account.
NetSuite permissions that allow you to view and edit the Manage Plug-Ins page.
Why this change is required: SuiteApp version 3.10 aligns the Procurify NetSuite Integration with recent changes NetSuite made to its platform. Those NetSuite changes can affect how vendor addresses and Item submenu options sync to Procurify. Reverting both plug-ins to Default restores correct sync behavior.
How do I open the Manage Plug-Ins page in NetSuite?
Log in to NetSuite.
Navigate to Customization > Plug-ins > Manage Plug-Ins.
How do I set the Procurify plug-ins to Default?
On the Manage Plug-Ins page, locate the two Procurify plug-in implementations listed in the table below.
Open the drop-down menu next to each plug-in and select Default.
Click Save.
Plug-In Implementation | Required Setting |
Procurify - Procurify Item Handler | Default |
Procurify - Procurify Vendor Handler | Default |
Both plug-ins must be set to Default. The change is not complete until you click Save.
Is there another way to find the Manage Plug-Ins page?
Click the NetSuite global search bar at the top of any NetSuite page.
Type Manage Plug-Ins and select the Manage Plug-Ins page from the search results.
Complete the same steps described in "How do I set the Procurify plug-ins to Default?"
What happens after I save the plug-in settings?
No manual re-sync is required. If any NetSuite records had unsynced changes, those records will update automatically during the next scheduled sync between NetSuite and Procurify. After the next scheduled sync, verify in Procurify that vendor addresses and Item submenu options appear as expected.
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Keywords: NetSuite, SuiteApp, SuiteApp 3.10, Plug-In, Manage Plug-Ins, Procurify Item Handler, Procurify Vendor Handler, Default, Mapping, Revert, Sync, Vendor Address, Item Submenu, Integration, Upgrade