Error:
Bill with Procurify ID xxx: BadRequest - Business Validation Error: We're sorry, QuickBooks encountered an error while calculating tax. Try reselecting the tax rate or reentering the product/service item and saving the form again.
Cause:
Your bill line items includes combined tax. Our current QBO integration doesn't support syncing bills with combined tax.
Not accepted bills:
Example Bill with mixed taxes and a combined rate
Bill item 1 with tax rate
GST/PST BCBill item 2 with tax rate
GST
Accepted bills:
Example bill with a combined tax rate
Bill item 1 with tax rate
GST/PST BCBill item 2 with tax rate
GST/PST BC
Example bill with mixed tax rates
Bill item 1 with tax rate
GSTBill item 2 with tax rate
PST
Solution:
Enter a singular tax like GST and enter PST as a new line. Any item with a combined tax, needs to be on a separate bill.
IMPORTANT: This error only occurs in our old QBO integration. Combined taxes are now supported in our new update. To prompt an update, you must disconnect and reconnect your QBO integration. Here's a quick demo on how you to do it: