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QuickBooks Online Bill Sync Error
Updated over a week ago

Error Message:

Bill with Procurify ID 6: Failed to push to Bill as TrackingCategoryRefs must all have the same DEPARTMENT tracking category., An error occurred in a downstream service.

Correlation ID: 3c9af306c49f78fd4f1f176e5eb971ed. 

Message: Validation error during push operation, see validation for more information, An error occurred in a downstream service. Correlation ID: 3c9af306c49f78fd4f1f176e5eb971ed.

Message: Validation error during push operation, see validation for more information

Explanation:

This error occurs because we can only sync a bill to a single Location in QuickBooks Online. This limitation is not dependent on the field in Procurify that is mapped to the Location field in QuickBooks Online.

How to Resolve:

To resolve this issue, ensure that all TrackingCategoryRefs in your bill have the same DEPARTMENT tracking category before attempting to sync the bill again.

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