Goal:
- The following article outlines how to approve payment for the bill Payments feature.
This feature is only available to customers that have a US bank account.
Steps:
Method 1: Approving the Payment from the Prepare Payment page:
- On the left-hand navigation bar, select the Approve tab.
- Select Payment from the drop-down.
- From the following page, the user can view the Pending Approval and select Deny or Approve on the right-hand side of the Payment.
- If Approve is selected, a pop-up window will appear asking to confirm the approval with the Next Approver field selection (If another approver is required).
- When Deny is selected, a pop-up window will appear asking for additional details.
Method 2: Detailed view of payment
- On the left-hand navigation bar, select the Approve tab.
- Select Payment from the drop-down.
- The user can click the payment number from the following page to open the PAYMENT APPROVALS page.
- In the Payment Detail view, users can take action on the payment in the panel at the bottom of the page. When Deny is selected, a pop-up window will appear asking for additional details.
Additional Information:
- Once approved or denied, a confirmation pop-up window will appear.
- If payment approval fails, there will be an error message.