- NetSuite connection must now be API
keywords: sync failure, why does the PO not appear in NetSuite.?
Purchase orders may have failed to sync due to one of the following issues:
- The Purchase Order was paid with a Credit Card. Purchase Orders with credit card payments will be omitted from the sync. Ensure that the Pay with credit card field has not been selected.
- The credentials used for the sync are incorrect. Please follow the steps in this article to generate API Credentials.
- Purchase Order failed to sync due to custom field reasons.
- Purchase Order failed to sync due to Vendor reasons.
- Purchase Order failed to sync due to Account Code reasons.