I'm trying to set up Single Sign-on, but I don't see the link on the Settings page in Procurify
If you cannot see Single Sign-on in the Settings section of Procurify, reach out to email@example.com with your Procurify domain name. We'll get you in touch with your account manager to enable Single Sign-on.
I followed the steps, but I'm unable to use Single Sign-on
- Double check that you have properly copied and pasted your account info between your Single Sign-on provider, and Procurify. If a mistake was made along the way, you may need to reconfigure your Single Sign-on.
- Double check that you have provided access to Procurify from your Single Sign-on provider. Remember that you will need to have both an account with your Single Sign-on provider, as well as Procurify.
- Double check that your Single Sign-on account's email matches the email associated with your Procurify account.
I set up Single Sign-on, and it's working for everyone but me!
As a precautionary measure, the user account used to enable Single Sign-on (the "setup user") will still use an email and password to log in. This is a safety measure in the event that you are unable to access your Single Sign-on platform. If you would like the change the user with this access, reach out to firstname.lastname@example.org with your Procurify domain name, and the user that you would like to switch with.
*Please note that on all user profiles within Procurify you will still see including in the setup user's account*