Have you followed the steps on the Single Sign-on overview page, but are still having difficulties? This article will help troubleshoot common problems and answer some Frequently Asked Questions.
I'm trying to set up Single Sign-on, but I don't see the link on the Settings page in Procurify
If you cannot see Single Sign-on in the Settings section of Procurify, select Contact Us at the top right of the webpage. We'll get you in touch with your account manager to enable Single Sign-on.
I followed the steps, but I'm unable to use Single Sign-on
Ensure you have completed the following:
- Double-check that you have properly copied and pasted your account info between your Single Sign-on provider, and Procurify. If a mistake was made along the way, you may need to reconfigure your Single Sign-on.
- Double-check that you have provided access to Procurify from your Single Sign-on provider. Remember that you will need to have both an account with your Single Sign-on provider, as well as Procurify.
- Double-check that your Single Sign-on account's email matches the email associated with your Procurify account.