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NetSuite Error: Invalid Custom Form
Updated over 10 months ago

Issue:

  • Invalid Custom Form

Cause:

The wrong NetSuite Purchase Order form is being used to sync data.

Resolution:

An ID of the correct Purchase Order form must be provided to a Procurify representative. Here are the steps to access the ID.

1. Ensure your preferences are set up correctly. Hover over the home icon and select Set Preferences.

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2. Locat the checkbox SHOW INTERNAL IDS and ensure the checkbox is checked. Scroll down to the bottom of the screen and select Save.

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3. Hover over the Customization tab at the top of the screen, go to Forms and Transaction Forms.

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4. Scroll down to the Purchase Order section and select Edit or Customized to view the ID.

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4. A new page will open with the ID information.

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Additional Information:

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