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How to approve/deny a Bill Payment request

Updated today

Goal:

  • The following article outlines how to approve payment for the bill Payments feature.

This feature is only available to customers that have a US bank account.


Steps:

Method 1: Approving the Payment from the Prepare Payment page:

  1. On the left-hand navigation bar, select the Approve tab.

  2. Select Payment from the drop-down.

  3. You can select one or more payments and you'll see the Approve button on top right of the list.

The Deny or Move to draft option will be on the [...] button next to Approve.

Method 2: Detailed view of payment

  1. On the left-hand navigation bar, select the Approve tab.

  2. Select Payment from the drop-down.

  3. Click the payment you wish to approve.

  4. The Approve button is located on the top right.

  5. To Deny or Move back to draft, click the [...] button next to Approve.

Additional Information:

  • Self-approval is disabled for all Bill Payments via Airwallex.

  • Once approved or denied, a confirmation pop-up window will appear.

  • If payment approval fails, there will be an error message.

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