Goal:
The following article outlines how to approve payment for the bill Payments feature.
This feature is only available to customers that have a US bank account.
Steps:
Method 1: Approving the Payment from the Prepare Payment page:
On the left-hand navigation bar, select the Approve tab.
Select Payment from the drop-down.
From the following page, the user can view the Pending Approval and select Deny or Approve on the right-hand side of the Payment.
If Approve is selected, a pop-up window will appear asking to confirm the approval with the Next Approver field selection (If another approver is required).
When Deny is selected, a pop-up window will appear asking for additional details.
Method 2: Detailed view of payment
On the left-hand navigation bar, select the Approve tab.
Select Payment from the drop-down.
The user can click the payment number from the following page to open the PAYMENT APPROVALS page.
In the Payment Detail view, users can take action on the payment in the panel at the bottom of the page. When Deny is selected, a pop-up window will appear asking for additional details.
Additional Information:
Once approved or denied, a confirmation pop-up window will appear.
If payment approval fails, there will be an error message.