The following article outlines how to add funds to the bill payment account to increase the balance.
This feature is only available to customers that have a Canadian or US bank account.
Steps:
How to Fund Your Spending Cards
On the left-hand navigation bar, select the Financial account tab.
Click the + Add Funds button.
A pop-up window will appear with the bank details needed to fund your account. Use this information (including the Account Name, Account Number, and Routing Number) to make a payment from your company’s bank account via ACH, wire transfer, or Electronic Fund Transfer (EFT).
Canadian Payment Options: Electronic Fund Transfers (EFT)
US Payment Options: Wire transfer, or ACH.