Common Questions and Issues for the Customer Experience Team
- Updates to the Procurement Process
- How to update a users Location permissions
- How to create a blanket Purchase Order
- Can I prevent Requesters from creating new Vendors?
- Why do my CSV files /import templates say Location and Department?
- How to remove ad blockers from your browser
- Unable to select the help question mark icon
- What's the difference between freight and shipping?
- Why is my Liftoff training video not playing?
- How do I cancel an existing Recurring Expense
- How to Troubleshoot NetSuite Purchase Order Sync Errors
- Can I view a list of Purchase Orders with Recurring expenses?
- Why didn't my PO sync to NetSuite after I used Procurify's Account Code Correction feature?
- Why has a Purchase Order failed to sync to NetSuite?
- How do I track recurring spend items
- How to edit the shipping address in the supplier portal?
- Why can't I add paragraphs or spacing to my Purchase Order Disclaimer/Labels?
- What are Customized Categories?
- How to export unbilled Purchase Orders
- How to add a new user to QuickBooks Desktop
- Microsoft Dynamics
- What are Department Tags?
- Third-Party Accounting Systems
- Looks like the order item below have Account Codes that do not exist in their chosen Department
- Why am I receiving email notifications that an approved item is ready for purchase?
- Can Procurify sync Bills to NetSuite?
- How to clear my browser's cache - Edge
- How to clear my browser's cache - Internet Explorer
- How to clear my browser's cache - Safari
- How to clear my browser's cache - Firefox