Common Questions and Issues for the Customer Experience Team
- How to Submit Bugs to Technical Support
- How to Update the Price on a Closed Purchase Order item
- What Account Codes will Sync to QuickBooks Online from Procurify?
- How to view the Approval Group of a Request?
- How can I ensure Procurify PO numbers are visible and searchable in NetSuite?
- How can we update standard or custom segments with the NetSuite integration?
- What happens if I update Vendor & or Account Codes when synced to NetSuite?
- Why has a PO failed the sync to NetSuite due to custom field reasons?
- Why has a Purchase Order failed the sync to NetSuite due to vendor reasons?
- Do expenses sync to NetSuite?
- Why has a Purchase Order failed the sync to NetSuite due to account code reasons?
- Where can I find item receipts in a NetSuite Purchase Order?
- How to locate Procurify Purchase Orders in NetSuite
- What time should we schedule the NetSuite sync?
- What happens when Account Codes sync from NetSuite with more than two tiers?
- How fast will new Vendors & Account Codes sync from NetSuite to Procurify?
- What Account Code types are not accommodated by the NetSuite integration?
- What Vendor Information syncs from NetSuite to Procurify?
- What happens to NetSuite if I edit or delete a Purchase Order in Procurify?
- What are Procurify's Character Limits?
- NetSuite sync is not working
- How to Delete a Product Catalog Item
- What Happens if I Delete Catalog Items?
- When was a Product Catalog Item Last Used?
- How to Access Procurify Training Videos
- Oops!, something wen't wrong error when attempting to login
- Is it possible to add attachments to Request For Expense, once it's approved?
- How to View Pending Orders that were Submitted by a Deactivated User
- Do Amazon Shipping Costs and Taxes Sync to Procurify?
- How to Assign Superuser Permission Settings