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  1. Common Questions and Issues for the Customer Experience Team
  • December 22, 2022 21:21
  • Updated

What do the Procurify Item statuses mean?

Question:

  • What does Pending mean?
  • What does Cancelled mean?
  • What does Needs Attention mean?
  • What does Approved mean?
  • What does Purchased mean?
  • What does Received mean?

 

Answer:

  • Pending: The order is pending approval. 
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  • Order Canceled: This means the requester or the vendor canceled the item order or the funds to purchase were not available (card issues etc)
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  • Needs Attention: This message usually means something in the order form has not been filled in, it could be an account code or a custom field. Other times it will relate to the order being canceled for the reasons mentioned above.
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  • Approved: The order has been approved and is ready to be purchased (If the order was made via PunchOut, the order would automatically be purchased after approval)
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  • Purchased: The order has been purchased from the vendor.
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  • Received: The order has been received by the intended recipient.
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Additional Information:

  • N/A 
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