- freezing funds
- how to freeze funds
The following article outlines how to freeze your funds in case you've misplaced or lost your card.
How to lock your card
- Mobile: Open your Procurify mobile app and tap the card icon located at the upper right of the screen. From this screen tapping on the Lock card button near the bottom of the screen will instantly lock the funds.
- Web App: Log into your Procurify account, on the left-hand navigation bar select SPENDING CARD and MY CARD. Select LOCK CARD.
- Administrators: Sign in to your Procurify Web App. Select SPENDING CARD → CARD MANAGEMENT. Search for the user name, click on (…) → Lock card.
- How to unlock spending card funds
- While the card is locked, you will be unable to request further funds.
- This feature is only available to customers that have a US bank account.