How to assign Approval permission – Knowledge Base Home

Goal:

Assigning Approval Role
Assigning Approval Permission with Location and Department

The following article outlines how to Assign the Approval Role to a user. Before a user can be assigned to an Approval Routing Group, they must first be assigned the Approval Role and permission to Approve for the appropriate Location/Department. Due to customization, your interface text may differ for Location and Department. Learn more here.

Steps:

Select SETTINGS on the left-hand navigation bar
Select Manage Users
Locate the user in question, and click their name
Select the Roles & Permissions tab at the top of the screen
Select EDIT PERMISSIONS
Select the checkbox next to Approve
Select APPLY

You've assigned the Approval Role!

Additional Information:

Next, review the article How to add a user to an Approval Routing Group