• Updated

How to request spending card funds

Goal:

  • Requesting a spending card fund
  • Requesting a spending card top-up
  • Spending card Top-up  

The following article outlines how to request funds for your spending card. 

Web Steps

  1. Click + Request in the top bar and select Virtual cards and Physical card funds. 
    • mceclip0.png
  2. Enter details regarding fund requests and how much you need for your card.
    • mceclip1.png
  3. Ensure to fill in all fields marked with a red asterisk.
  4. Select your Approver.
    • mceclip3.png
  5. Click Submit.
    • mceclip2.png

 

Mobile Steps 

  1. Tap the Card button at the bottom of the screen 
  2. Tap the Request button 
  3. Enter the dollar amount, fund name, and additional details, and tap Next
  4. Finish entering the additional details and tap Submit

 

Additional Information:

  • Requesting on Mobile is currently only available for physical card funds.
  • This feature is only available to customers that have a US bank account.