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  1. FAQ - Spending card
  • December 22, 2022 21:19
  • Updated

How to cancel a Spending card

Goal:

  • Deactivating a spending Card 
  • Card Management 

The following article outlines how to cancel the spending card.


Steps:

How to cancel spending card as a cardholders

  1. On the left-hand black navigation bar, select the Spending Card tab.
  2.  Select Virtual Cards or Physical Card and select the card to be cancelled.
  3. Click on the [...] button next to the card name.
  4. Select the menu button on the right-hand side and the Cancel card button.
  5. Confirm by clicking Yes, Cancel this card

How to cancel spending card for other users as an administrator

  1. On the left-hand black navigation bar, select the Spending Card tab.
  2.  Select Manage Cards. 
  3. Select a card from the Active list. 
  4. Select the menu button on the right-hand side and the Cancel card button.

 

Additional Information:

  • For virtual spending cards, Cancelling and closing are synonymous. 
  • Spending card is only available to all US customers with a US bank account
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