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  1. Common Questions and Issues for the Customer Experience Team
  • December 22, 2022 21:42
  • Updated

How to clear my browser's cache - Chrome

Goal:

  • Google Chrome 
  • How do I clear the browsers cache 

 

Steps:

  1. Select the 3 vertical dots in the upper right-hand corner of Chrome
  2. Then, select More → More Tools → Clear Browsing Data 
  3. In the Clear Browsing Data box, select the checkboxes for Cookies and Other Site Data and Cached images and files
  4. Select All Time to delete everything
  5. Select Clear Browsing Data
  6. Quit the browser
  7. Re-open the browser 

 

For previous (older) versions of Chrome:

  1. Select the red arrow icon in the top right-hand corner of Chrome
  2. Then, select More Tools → Clear Browsing Data 
  3. In the Clear Browsing Data box, select the checkboxes for Cookies and Other Site Data and Cached images and files
  4. Select All Time to delete everything
  5. Select Clear Browsing Data
  6. Quit the browser
  7. Re-open the browser 

 

Additional Information:

  • How to clear my browser's cache
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