Internal Notes:
- Updating Vendor or Account Code information
- How fast will Vendors and Account Codes sync?
The following article pertains to both NetSuite PO & Item Receipt and Bill Sync Integrations.
What happens if I update Vendor and Account Codes in NetSuite?
Any relevant Vendor and Account code information updated in NetSuite will sync to Procurify. If you change the Vendor name or Account Code in NetSuite, the integration will update the original entry.
For more information, please see Configuring NetSuite Outbound Data Flows.
How often will new Vendors & Account Codes sync from NetSuite to Procurify?
Instantaneous upon saving as a single event and user selects 'save and execute.' Or based on a set schedule. The schedule can be set up to sync every 15 min, 1 hour, or 24 hours.
Note: For customers who are currently using a NetSuite sandbox for testing purposes, the scheduled sync option does not apply. During testing, you will need to use the Save & Execute option.
What happens if I add new Account Codes or Vendors in NetSuite that already exist in Procurify?
Pre-existing Vendor in Procurify
If a Vendor already exists in Procurify and a Vendor with a matching name is then created in NetSuite and marked to Sync to Procurify, the integration will link the Vendor, using NetSuite as the information source (address, contact, terms, etc) and will overwrite information in Procurify.
Pre-existing Account Code in Procurify
If an Account Code already exists in Procurify and the same Account Code (number) is then created in NetSuite and marked as Sync to Procurify, the integration will link the Account Code, using the Account Code Name in NetSuite to overwrite Account Code name in Procurify.
Important: Department Assignation and Type of account remains untouched. Note that Type of Account mismatches could cause future issues - care should be taken to ensure that account Types match with those from NetSuite.