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  1. Common Questions and Issues for the Customer Experience Team
  • December 22, 2022 21:20
  • Updated

What happens when I reject an item from the Procurement page?

Question:

  • rejected orders still approved
  • Why are my rejected items still listed as approved 
  • When a Purchaser rejects an item from the Procurement list, where can they view the rejected items?

 

Answer:

When an order item is rejected at the Procurement stage, the original order request will still be available in the Approved section of the Approval tab. This is by design to help show that the order request itself was originally Approved.  The items being rejected later on is a separate action and can be seen when you open the order request.  The items will show Rejected by their names. Only requesters and approvers on the order request can view the order request to see the rejected items. 

REject.PNG

 

Additional Information:

  • How to view a list of rejected items? 
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