Goal:
- Is there a way to fix a bill that has been approved for payment and marked payment pending?
Fixing a Bill is only allowed if the Bill payment is still pending approval. If it's approved, it is not possible to fix the Bill.
Steps:
- Open the Payment request by selecting Settings and Payment tracking
- Locate the Bill under Payment request and open the Bill
- Scroll down to the Withdraw payment request
- Type in a reason and select Withdraw payment
- Locate the button [...] and select Remove Bill
- Go to Manage bills under the Accounts Payable module and open the Bill
- Select Fix bill and submit for approval (if needed)
Additional Information:
- Fixing a Bill is only allowed if the Bill payment is still pending approval. If it's approved, it is not possible to fix the Bill.
- FAQ Bills