- What are some instances when an approver does not need to review an expense, travel request, or request for the order? And it appears that the request is not going to the correct approver, or it is simply skipping an approver.
1. The user submitting the request is also the approver:
Requested submitted by a Requester with no approval role/permission user will adhere to the approval routing. Requests submitted by Approvers whereby the request may route to themselves will skip to the level above the approver that submitted it.
2. The threshold level is met:
If a request is within the threshold of a lower-level approver, the request will be fully approved and will not route to higher-level approvers. Ensure thresholds are set appropriately.