- Receiving error message user cannot be authenticated
Web Connector confirms Procurify log-in credential of the user account used to download integration application. If password in the web connector integration application is incorrect, web connector will pause integration.
- Re-input Procurify log-in password of user profile that downloaded integration application from Procurify’s QuickBooks integration page.
- Save new password
- Re-run integration application
- To find the error message that you are looking for in a quickest way, pressCtrl+F on Windows and Command + F on Mac
- QuickBooks Desktop Troubleshooting Guide