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  • December 22, 2022 21:19
  • Updated

What happens when orders are canceled in Amazon?

Question:

  • If Amazon cancels my order, does it automatically get canceled in Procurify?

 

Answer:white.jpg

If Amazon cancels your order, you will receive an email from Amazon informing you that your order has been cancelled.

This does not automatically cancel the order within your Procurify Account. You will need to cancel the Purchase Order in Procurify and reject the items from the Procurement page. If you don't have access to perform the said actions, please reach out to the purchaser or Superuser of your organization or team. 

 

Additional Information:

  • What happens in Amazon PunchOut if I cancel the Purchase Order in Procurify? 
  • For more information on Amazon Integration, click here.
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