• Updated

Procurify CheckOut not working as expected

Issue:

  • Unable to Use Procurify CheckOut
  • Vendor's site isn't listed in Supplier Portal
  • Unable to log in to Procurify Extension

 

Cause:

  1. Procurify CheckOut isn't turned on for your domain yet. 
  2. You're accessing the supplier website first. 

 

Resolution:

  1. Procurify CheckOut inactive. This feature must be turned on first so everyone in your domain can use it. Please reach out to your Superuser to have it requested. 

  2. Access the Procurify Supplier Portal first. Loading issues can occur if you access the supplier website before Procurify. When using the CheckOut feature, it is important to log into Procurify first and select the Supplier Portal. 

 

Additional Information:

  • Note that only Fisher Scientific, CDW, McMaster Carr & WesTrac Cat are listed in the Supplier Portal.