Question:
- Can I change the Location before I approve the Request?
- The Requester made a mistake in the Department, how do I change it?
- The location is wrong on a pending request
- the department is wrong on a pending request
Due to customization, your interface text may differ. In this article, we are using the default labels Location and Department. Learn more here.
Answer:
If the request is still pending, an Approver won't be able to change the Location and/or Department. However, once the request is approved you are able to make location, department or account code changes. To make these changes please see: How to change order details after approval
Additional Information:
- Only users with access to Settings can perform the steps listed.