Question:
- I don't want to allow my approvers to approve their own requests. How can I do this?
- How to set up approvals for my approvers?
Answer:
It is possible to turn off self-approvals. You will need to contact your Customer Success Manager. They will make this change within your account, and they will be able to explain the benefits and implications further.
Please note the following, if self-approval is disabled, and the Requester is also an Approver (Level 1). The Request that is submitted will automatically go to a level 2 Approver and skip level 1. This is true even when there are multiple Approvers at level 1.
If however, there isn't a level 2 Approver, and there are multiple level 1 Approvers and the Requester who is also an Approver submits a Request for Order (RFO), the RFO will go to an alternate level 1 Approver.
Tips!
- Only superusers and/or champions can request to turn this feature off.
- Disabling Self-Approval will remove this ability for all Approvers within the account.