Question:
- Is it possible to remove, deactivate, or disable a Department from our domain?
- Can I make a Department inactive?
- Why am I unable to delete a Department?
- Error message "One or more order items within the department are in use" when trying to delete a Department
Answer:
Once an order or expense item is created and attached to a department, the department cannot be deleted. However, if the department was created and never linked to an order or expense item, it is possible to delete the department. This is to ensure all order data linked to that department is kept for accurate record-keeping purposes and does not cause any domain permission issues.
If you are unable to delete the Department for the listed reasons, you can still make it less visible. To do this, remove all configurations connected to the Department (e.g. uncoupling it from Account Codes to remove Budgets). Additionally, you can then rename the department to "old <department name>" or "[deprecated] <department name>". This ensures that it is clear to other admin users that the Department is no longer in use.
Tips!
- For steps on how to delete a Department, see How to Delete a Department.
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