How to add Custom Fields to a Request for Order – Knowledge Base Home

Goal:

Custom Fields and Request for Orders
How can I add more custom field(s) for requesters when requesting an order?
How do I create Custom Fields for Request for Order?
How can I create RFO custom fields?
Creating Custom Fields for RFO's

Steps:

Select SETTINGS on the left-hand navigation bar
Select Customize Request for Order Form under Customizations
Select New Custom Field
Type in how you want the field to be called and choose how your requesters can put in their response
Select the field titled FIELD TYPE and select either Text, Dropdown, Checkbox, or Date.
Select the REQUIRED toggle to make the Custom Field mandatory
Select SAVE CUSTOM FIELD

Your Custom Field will now appear in the ADDITIONAL FIELDS section in the NEW ITEM DESCRIPTION or CATALOG ITEM DESCRIPTION screen when you are creating a new Request for Order.

Additional Information:

Users with access to Customization under Settings will be able to perform the following steps.
Custom Fields in Order Requests can only be disabled and can not be deleted.
Ten Requests for Order Custom Fields can be created.