Question:
- Why am I unable to change the price of the line item after it has been marked as received?
- I'm not able to adjust the quantity or cost of the item(s) within a Purchase Order, why is that?
Answer:
After a Purchase Order item has been marked as partially or fully received you will be unable to edit the item. This is because received items are sent to the Accounts Payable section within Procurify for processing. The ability to edit within the PO is then locked to ensure that the data remains consistent and that the amount within the Purchase Order matches the amount being repaid to the Vendor.
If the quantity or cost within the Purchase Order needs to be adjusted, you will need to unreceive the item, make edits to the item(s), and then receive the item(s) for the second time.
Additional Information:
- If the item had been received in error or if you would still like to make these changes, please see How to Adjust the Received Amounts within a Purchase Order