An Error Has Occurred "Auth: Invalid PunchOut auth credentials."

Cause:

The information inputted in PunchOut Settings are likely incorrect. The fields include: 

• PunchOut Domain: The domain must match the same domain used when setting up the Amazon Business Account.
• Purchase Order Request URL: The URL must match the URL found in your Amazon Business Account.
• Important: Do not use the cXML PunchOut URL in the Purchase Order Request URL field. 
• FROM Identity: The field must match the identity found in your Amazon Business Account.
• Shared Secret: The field must match the shared secret found in your Amazon Business Account.

Resolution:

In Amazon 

To retrieve PunchOut credentials for your Amazon Business account:

1. Open and log into your Amazon Business Account.
2. Hover over your name in the top right and select Business Settings. 
3. Scroll to the bottom of the System Integrations section and select Purchasing System. 

In Procurify

1. Navigate to Settings → PunchOut Suppliers 
2. Click View beneath the applicable PunchOut
3. Click the 3-dot options button to edit the Punchout and select Edit Group
4. Copy the Purchase Order Request URL and paste it into the Purchase Order Request URL field in Procurify. Important: Do not use the cXML PunchOut URL in the Purchase Order Request URL field. 
5. Copy the "From Identity" in cXML and paste it into the Form Identify field in Procurify.
6. Copy the "Shared Secret" in cXML and paste it into the Shared Secret field in Procurify.